Our homes are staffed with competent, well-trained staff who will be present in the home when your loved one is present. In some cases, based on need, that may require an awake overnight staff, or someone sleeping onsite. Working collaboratively with the family, the client, and the case manager, we can formulate a staffing pattern based on your loved one’s needs and personal schedule.

In most cases, comments and concerns should be shared with the Support Coordinator who manages and coordinates an individual’s care and services.

In most cases, our clients see the same medical professionals and physicians they saw prior to placement with us. Our staff ensure that all medical needs are addressed quickly, all routine appointments and lab work are completed on-time and regularly as mandated by state guidelines, and that all medications prescribed are evaluated for effectiveness and that compliance with prescribed care is being ensured. CCL maintains two staff nurses for quality control of care and effective management of complicated medical situations.

Working in concert with the family and all available medical and historical records, our administrative/managerial staff complete a person-centered plan of treatment for each individual client, and then ensure that any staff coming into the home are trained specifically for the client.

With your relative’s permission, you may visit as often as you like, have access to updates regarding an individual’s progress and well-being, have your relative over for stays at your home, and can contact staff at the home for updates and information as needed, or a referral to management staff for more in-depth information.